Storm Damage Restoration in Arlington Heights

Best Option Restoration provides storm damage restoration for homes and businesses in Arlington Heights, Illinois. After wind, hail or heavy rain, we stop water from getting in, dry what got wet, remove materials that cannot be saved and prepare the property for repairs.

Arlington Heights is a Cook County village of about 77,700 people, incorporated in 1887. Census figures put the median year built at 1974, so many homes here have roofs, windows and basements that have already been through decades of Illinois weather. That history shapes how we look at a storm loss in this village.

What Makes Storm Damage in Arlington Heights Different

• Street ponding and sewer backups. The village's stormwater program notes that parts of town with combined sewers are designed to hold water on the street during heavy rain, and it names problem areas such as the Cypress Street area. When a storm overloads the system, water can back up through floor drains, so we check lower levels even when the roof held.
• Village sewer backup programs. Arlington Heights has offered an overhead sewer cost-share since 2001 and now runs an Enhanced Sewer Back-up Rebate for approved systems. If backups keep happening, the village program is worth a look after the cleanup.
• Weller Creek and Lake Arlington. The Cook County hazard mitigation plan names Weller Creek flood control work and Lake Arlington in the village's stormwater picture. Properties near these drainage corridors deserve a close look at grading and foundation walls after heavy rain.
• Permits for roof and window repairs. The village requires re-roof permits for houses and detached garages, and a permit for like-for-like window replacement. Applications go through the Civic Access Portal. We document the damage so your roofer or contractor has what they need to pull the right permit.
• A mix of houses and larger buildings. About half of the housing is single-family detached, and roughly a third of units sit in buildings with five or more units. In a condo or apartment building, wind-driven rain that enters one unit can reach the units below.

Our Storm Damage Restoration Process in Arlington Heights

1. Walk the property with you, inside and out, and note roof, siding, window and lower-level damage.
2. Tarp or board up openings so more rain cannot get in.
3. Extract standing water and map moisture in walls, ceilings and floors with meters.
4. Remove wet drywall, insulation, carpet pad and other materials that cannot be dried in place.
5. Dry the structure with air movers and dehumidifiers, checking readings until materials reach a dry target.
6. Document every step with photos and notes, then prepare the space for rebuilding.

Who We Serve in Arlington Heights

About three in four Arlington Heights households own their home, so much of our work is with homeowners in single-family houses. We also work with condominium associations, landlords and property managers in the village's multi-unit buildings, and with offices, shops and restaurants in and around downtown Arlington Heights.

Areas We Serve Near Arlington Heights

Our crews cover the whole village and neighboring communities in the Lake Zurich service area, including:

• Downtown Arlington Heights
• The Lake Arlington area
• Palatine
• Mount Prospect
• Prospect Heights
• Buffalo Grove

Storm Damage Questions From Arlington Heights Homeowners

The roof looks fine, but there is a stain on my ceiling. Is that storm damage? It can be. Wind can lift shingles or flashing without obvious marks from the ground, and water travels along framing before it shows. We trace the stain back to the entry point.

Do I need a village permit to fix storm damage? Drying and cleanup usually do not, but roof replacement and window replacement do in Arlington Heights. Your contractor applies through the village's Civic Access Portal.

Water came up through my basement floor drain during the storm. What now? Treat it as a sewer backup. Stay out of the water, keep children and pets away, and have it cleaned and dried by a crew that handles contaminated water.

Will you work with my insurance company? We provide photos, moisture readings and a written scope. Your insurer decides what your policy covers.

If a storm has damaged your Arlington Heights home or business, contact Best Option Restoration of Lake Zurich 24/7 to schedule an inspection.